Whitepaper

Building smart GCCs in India

A blueprint for rapid business expansion.

Automotive CX shaping the next era of industry growth

Customer Experience (CX) has become more than a functional priority—it is now a strategic lever for value creation across the entire value chain.

Build vs. Partner: A three-year TCO analysis of multi-agent AI deployment for commerce at scale

Deep dive into AI economics for retail CX.

Unlocking mission-critical use cases with Private 5G Networks

Discover how Private 5G is enabling mission-critical applications across industries—boosting safety, automation, and operational efficiency.

From automation to intelligence: The Gen AI leap in contact centres

Explore how Gen AI is transforming contact centres—boosting CX, streamlining operations & enabling personalised engagement. Download our whitepaper to stay ahead.

The case for embedded cellular connectivity

This paper explores how multinational companies can tailor cellular connectivity to their use cases and and the distinct regulatory and operational constraints of the markets in which they operate.

An Overview of Tata Communications' Digital Fabric

Know more on how Tata Communications' Digital Fabric enables integration and simplification of the technology foundation for hyperconnected ecosystems.

L’importance de la connectivité à l’aube la transformation SASE

Evolution to SD-WAN 3.0 : The next phase of network transformation

Explore how SD-WAN evolution addresses today’s network challenges, from multi-cloud, advanced analytics & automation, integrated security, while preparing enterprises for the next wave.

Powering the next-gen CX landscape for automakers

Learn how automakers are transforming customer experiences with Tata Communications’ cutting-edge solutions designed to boost engagement and loyalty.

Unlocking the elusive benefits of SD-WAN

Discover why traditional SD-WAN deployments are falling short and how modern strategies can help businesses achieve their full potential.

Winning CX in logistics: Strategies for a hyperconnected era

This whitepaper examines the evolution of technology in logistics, cost optimisation, & how Tata Communications enhances CX, revealing innovations & benefits for leading-edge contact centres.

Juniper Research interview on Tata Communications CCaaS

Juniper Research interviews Anand Viswanathan, CCaaS Head at Tata Communications, on our award-winning CCaaS solution and strategies that won the Future Digital Awards Gold.

Winning the customer experience battle in the hyperconnected world​

Optimising costs for enhanced customer experience in logistics service.

Approach to seamless multi-cloud WAN transformation

This whitepaper details out the challenges, pitfalls and expert recommendations for enterprises embarking on enterprise multi-cloud WAN transformation

Reimagine retail innovation for delivering connected customer experiences - Making every day, a special shopping day

Adapting to evolving consumer expectations: Navigating the era of seamless, personalised, and connected retail experiences.

SASE: Choosing the right path for your business

Goals and challenges in the enterprise SASE journey.

A Guide to Enterprise Connectivity

This guide will help enterprises choose the most optimum connectivity to meet its requirements and enable next gen use cases.

Delivering resilient network security at the edge through SPAED

Tata Communications SPAED solution is a powerful tool for financial institutions to improve their connectivity infrastructure, scale operations quickly, and adapt to changing market dynamics.